General FAQ's

If you cannot find the answer to your question below call us on 01383 852742  or email us at bark@editiondog.com  

 How can I contact Edition Dog about my subscription?

If you need to contact us for any reason you can give us a call on our office number and speak to the team or email us at bark@editiondog.com 

When will my subscription begin?

The first issue of your Edition Dog Magazine subscription is sent to you right away when you order. We post your welcome box out to you straight away and it will include our latest issue. 

I have a quarterly subscription and I want to know when I can cancel?

A quarterly subscription is a recurring subscription and this means that you will pay £9.99 every three months until you wish to cancel. Cancelling is easy and all you have to do is give us a call on 01383 852742 during our office hours or email us on bark@editiondog.com. Please note that prior to cancellation of a quarterly subscription a minimum of two payments should be made. 

How can I cancel my yearly subscription?

If you wish to cancel your yearly subscription please email bark@editiondog.com we need your name and address so please include this in your email. If you wish you can also call us on 01383 852742. As you have paid for the year you will still receive the magazines that you have paid for. If you really do not want to receive them we can redirect them to another person if you wish. Just let us know

When does my subscription expire?

If you took out a quarterly basis every three months the next payment will be due. Each quarterly payment gives you 3 issues delivered to your address. You can cancel anytime after a minimum of two payments have been made. All you need to do is get in touch. 

If you took out a yearly subscription then your subscription will expire the following year on the anniversary of your subscription. 

I will be moving soon how do I change my address?

To change your address email us at bark@editiondog.com with your name, current address and your new address. You should do this as soon as possible to avoid your magazine going to the wrong place.

What should I do if my magazine is late or is damaged?

If this happens sent us an email to bark@editiondog.com with your name and address and we can arrange to get a replacement sent to you 

Can I get back issues of Edition Dog Magazine?

Digital back issues can be purchased.  Print back issues are available in our shop subject to availability. All single issues come with FREE UK delivery. If you wish to purchase back issues in bulk such as four back issues or more get in touch with us and we can create you a bespoke offer. Simply call us 01383 852742

How do I contact the editors with comments or feedback?

If you have comments regarding Edition Dog editorial content or you are interested in submitting articles or photos to the magazine email Jennifer@editiondog.com

 

Do you make my name available to other companies?

We do not sell or share our mailing list with other companies for any reason. See our privacy policy.